TOUR ITINERARY AND TRAVELLING CONDITIONS

  • Tour itineraries may change due to tides and weather conditions.
  • All travellers under the age of 18 must be accompanied by a paying adult.
  • Please note we do not carry children under the age of 1 on our tours.
  • As our suite of tours are off-road, we recommend that pregnant travellers or people with existing medical conditions seek medical advice before booking.
  • Travellers need to be independently mobile to access and disembark the 4WD buses and all tour sites visited. For guests requiring a wheelchair, we recommend discussing your situation with one of our Reservations Agents prior to booking, to ensure that your requirements can be accommodated.

PAYMENT POLICY

  • Full payment is required at the time of booking for online transactions.
  • A credit card surcharge will apply to the total amount if payment is made by VISA or MasterCard.
  • AMEX or Diners are not accepted forms of payment.

CANCELLATION POLICY

  • Bookings cancelled more than 48 hrs prior to departure will not incur a cancellation fee.
  • Bookings cancelled between 24 - 48 hrs prior to departure will incur a 50% cancellation fee.
  • For bookings cancelled less than 24 hrs prior to departure, including amendments or failure to arrive will incur a 100% cancellation fee.
  • Non-utilised tour components are not refundable, transferable, or redeemable for cash.
  • Bookings cancelled more than 15 days prior to departure will not incur a cancellation fee.
  • Bookings cancelled less than 15 days prior to departure, including amendments or failure to arrive will incur a 100% cancellation fee.
  • Non-utilised tour components are not refundable, transferable, or redeemable for cash.

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